Privacy Policy

Last Updated: [17th September 2026]

Welcome to Shri Tiles & Sanitary. We respect your privacy and are committed to protecting the information you share with us through our website, shritiles.in.

This Privacy Policy explains what information may be collected when you visit our website, contact us through WhatsApp, use our Google Maps location, or interact with our website.

1. Information We Collect

You can browse most of our website without providing personal information.

If you contact us or make an enquiry, you may voluntarily provide information such as:

Please avoid sending passwords, banking credentials, government identification numbers or other sensitive personal information through the website or WhatsApp unless specifically required for a legitimate transaction.

2. WhatsApp

Our website may provide a WhatsApp button or link so that visitors can contact Shri Tiles & Sanitary directly.

When you choose to contact us through WhatsApp, the information you send, including your phone number, name, messages, photographs or other material, is handled through WhatsApp and may also be received by us.

WhatsApp and its parent company, Meta, have their own privacy practices and terms. Information you provide through WhatsApp is therefore also subject to the policies of that service.

We use information received through WhatsApp primarily to respond to enquiries, provide product information, communicate with customers and handle business-related requests.

3. Google Maps

Our website may display or link to our showroom location through Google Maps.

If you interact with Google Maps, Google may collect information according to its own privacy policies and terms. Your use of Google Maps is subject to Google's applicable terms and privacy practices.

We do not control the information collected directly by Google through its services.

4. Google Analytics

We use Google Analytics or similar tracker to understand how visitors use our website and to help us improve its content, performance and user experience.

Google Analytics may collect information such as:

Analytics information is primarily used in aggregated or statistical form to understand website usage.

We do not intentionally use Google Analytics to collect the content of your WhatsApp conversations or other private communications.

Google may process information collected through Analytics according to its own privacy policies.

5. Cookies

Our website and third-party services may use cookies or similar technologies.

Cookies may be used for:

You can control or delete cookies through your browser settings. Disabling cookies may affect some website functions or third-party services.

6. How We Use Information

Information you voluntarily provide may be used to:

We do not sell or rent your personal information to third parties.

7. Sharing of Information

We may share personal information only where reasonably necessary for operating our business, responding to your request, providing a service, or complying with legal requirements.

This may include service providers supporting our website, hosting, analytics or communication systems.

Information you provide directly to third-party platforms such as WhatsApp or Google is also subject to their respective policies.

We may disclose information where required by law, regulation, court order or a lawful request from a government authority.

8. Product Images and Information

Product photographs, colours, designs, specifications, availability and other information displayed on the website are provided for general reference.

Actual products may vary in colour, texture, finish, size or appearance depending on the product, lighting, display device and manufacturer. Please read our terms of use.

For current availability, specifications and product suitability, customers are encouraged to contact or visit the showroom.

9. Third-Party Links

Our website may contain links to third-party websites and services, including Google Maps and WhatsApp.

We are not responsible for the privacy practices, content, security or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing information to it.

10. Data Security

We take reasonable measures to protect information that we receive directly from visitors and customers.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, for maintaining legitimate business records, or where required by applicable law.

Information shared with third-party services may be retained by those services according to their own policies.

12. Your Privacy Choices

You may choose not to provide personal information when browsing the website.

If you have previously contacted us and wish to ask about personal information that we hold about you, request correction of inaccurate information, or raise a privacy concern, please contact us using the details below.

13. Children's Privacy

This website is intended for general use and is not specifically directed towards children.

We do not knowingly request unnecessary personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or applicable legal requirements.

The updated version will be published on this page with a revised Last Updated date.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or information you have provided to us, please contact:

Shri Tiles & Sanitary

No 69, Forest Road, K.G. Halli, Jalahalli West, Bangalore, 560015

+91-7619558360 · hello@shritiles.in